Is a pay per use model fairer than a monthly subscription?
EBay tallied 153 percent more mobile transactions this year than it did on Black Friday in 2011. PayPal spiked even higher with mobile owners. Black Friday 2012 brought about a 193 percent increase to PayPal mobile payments over the previous year.
Read more at http://venturebeat.com/2012/11/24/ebay-paypal-black-friday/#4TSaxVPMu3bw3weV.99
Between the iPhone and iPad, iPad users spend more money and time on eBay apps. For mobile this year, fashion and tech are the largest verticals for eBay.
Some more structure around building MVP in a Lean Startup from Google Ventures Design Studio.
If you’re running a lean startup, “launch and learn” is undoubtedly a familiar mantra. But launching a new feature can take weeks or even months, and for a scrappy startup that’s a potentially make-or-break issue. Our design studio works with dozens of startups each year to help teams define their products and features. Through the process of doing this over and over again, we’ve collected a time-tested toolkit of methods for learning that are cheap, fast, and perfect for startups to find those crucial mistakes earlier and then adapt their plans more nimbly. The result is almost always that they ship better products and do so even faster.
Most teams think they need to build an interface that functions and looks real before showing it to customers to get feedback. Nope. It turns out that if you string together a few simple mockups with clickable hot-spots, you can still…
View original post 1,081 more words
Great information on how Spotify keeps the Lean Startup approach alive using squads
Visa’s digital wallet V.me helps simplify transactions online and on mobile and will move to in-store point of sale next year.
Visa’s (s v) digital wallet and PayPal (s ebay) competitor V.me is now ready to go prime-time after debuting in beta a year ago. The credit card company is officially launching the service today and announcing 50 banking partners and two dozen merchants who will support the wallet initiative.
V.me is Visa’s attempt at creating a digital wallet that makes transactions easier. It allows users to pay online with a Visa or other credit card using a user name and password instead of entering a 16-digit card number and their address. V.me is available online and on mobile and will roll out to in-store point of sale next year.
Visa is relying on banking partners to help sell V.me to their 50 million customers. It has signed up deals with PNC and U.S. Bank along with about 50 other smaller banks, who will offer V.me directly to their customers. Some…
View original post 243 more words
iZettle Visa workaround for Europe is still very clunky…
Apple doubles sales per sq ft of next closest, Tiffany’s again. In the Apple Stores, Apple is building its image as the most service-oriented company in the computer and consumer electronics industries.
Add your thoughts here… (optional)
I was lucky enough to have been involved in a company that developed and sold one of the early Windows based POS systems in the early ’90’s. Back then retailers either had simple dumb Electronic Cash Registers or the really adventurous had moved on to DOS based systems (including PC’s) with the old green screen character based interface at Point of Sale. There was some pretty serious discussion about why retailers would want to move to Windows when the old DOS systems were still working. Retailers really like to “sweat” their assets (POS) for the longest possible time before changing. But in the end there were compelling reasons for them to switch and most did, with Windows becoming the prevalent systems for most retail POS. Mostly DOS became obsolete and unsupportable and finding PC’s that still ran it or programmers that could still build or support DOS systems became increasingly difficult.
Well guess what? The time for change has come again to Retail POS and again there are compelling reasons to make the change (probably even more compelling than ever before). Again retailers are holding onto existing systems and debating about whether or not to change. As you will see in a post below the USA based Retail Information Systems Magazine (RIS News) compares it to the Y2K Moment that drove a number of retailers to upgrade their systems to be Y2K “compliant” – usually Windows based.
No-one can argue that there is some serious structural change happening in retail at the moment. You just need to look at retail segments like Music, Books and Newsagents to realise traditional retail stores are under serious threat. Even our traditional Department Stores with a focus on fashion are starting to produce some very ordinary results. It can’t all be blamed on the soft economy or overseas online retailers getting a tax break.
The way people shop has changed. Customers are now better connected and better informed than ever before and armed with Internet capable mobile devices when they shop. They have better, more powerful technology in their pocket than most retailers have in their stores (or at Head Office for that matter). To be effective retailers now need POS systems that are cross-channel aware (online, mobile and instore), that allow customers to connect and communicate using their social networks and that are mobile allowing the sales assistant to enhance the customer experience with the customer instore. These POS systems are very different from the traditional Windows POS systems most retailers are using today. Forbes called mobile POS the “Biggest change to hit retail in 50 years“.
For 2013 the key is going to be mobility. Retail In-Hand. That is Mobile consumer apps connecting with customers and allowing them to browse and research product, show friends, ask questions and yes even compare prices! They will do it anyway – so why not make it easier by providing instore WiFi? It also means Mobile POS in store – giving store associates the tools and information they need to better serve their customers on the sales floor where the purchase decision is being made and that includes taking payment on the floor without going back to some static till point or counter. Bricks and Mortar retailers have the advantage over online retailers of a face to face relationship with their customer. They must however realise that their customers have changed and won’t hesitate to walk out of the store to order online if their needs aren’t being met in the store.
Retailers are you ready for a mobile 2013?